Ordering
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Making an order is easy. Whiling browsing the products, you will see the button "Buy Now" next to each item for sale. Simply click the "Buy Now" button, and your chosen item will be added into your cart. You can change the quantity and click update cart any time if you want for more than one of a particular item. If you have not finished shopping, please just click the continue shopping button. When you have finished shopping and are ready to pay, please simply click the checkout button located in the shopping cart or on the upper right corner of the page.
After choosing your items, it is time to enter your personal information and you are brought to the login screen where you will enter your login and password. If you are not a returning customer, you can create an account by clicking the new user button.
After logging into your account, you will continue the checkout process and be brought to the delivery information page. You can then follow the onscreen prompts and easily navigate through the checkout process.
Shipping Price
We ship within Australia using Australia Post. Prices are bases on your location and the cubic weight of your package.
Shipping to Major capital cities takes 1-6 business days.
Return Policy
All purchases are final, our return/exchange policy is very simple. If the item we sold you is defective when you received the shipment from us (NOT AFTER USE), you can report to us by email for return / exchange arrangement. Request(s) for return or exchange and report(s) of missing or damaged part(s) must be received within 7 days of your receipt of merchandise(s). Items returned must be in as-new conditions with the packing slips, manuals, accessories and all other items intact in original packaging. Returned merchandise must be received from our customer before we will process and ship out any replacement. All merchandise should be returned to us by traceable shipping method (just in case your item does not reach us). We will not responsible for the loss of returned merchandise during shipping. Customer will be responsible for the return shipping cost to send return item back to us.
For returned merchandise that is found to be genuinely defective, we will ship out replacement for free (we pay for the replacement shipping cost) and will not charge additional shipping and handling fees.
We reserve the right to return merchandise to its customer and not refund money or replacement, if we, in our opinion, deem that the merchandise has been crashed, abused, misused or modified in any form.
Please inspect the product when you received the shipment, identified any issue and report to us BEFORE you try to fly / use it. Please also read our condition of use before making any purchasing decision as radio control helicopter/aircraft is not a toy and should be handle with great care.
Above policies applied to all items from rmms.com.au , if you do not agree with these policy, please do not buy any items.
All pictures are for illustration purposes only, we have tried our best to describe the item(s) listed accurately, but error may occur from time to time, please contact us at sales@rmms.com.au if you find anything doubtful. We reserves the right to amend this policy without further notification(s).
But if you are not happy with any of item you purchased from us, please email us, we will do anything to make our customer happy.
We highly appreciate your business and will do our best to make sure you are happy with your purchase. Thank you for your business.
Returns and Refunds
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To order to ensure customer satisfaction, a return and refund mechanism is available so long as the products returned to us are in a saleable condition. Please contact us if a return or a refund is needed.
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